Shipping policy

Thank you for shopping with Vibe Reset Body. We are committed to getting your essentials delivered efficiently and securely so you or your young men can keep their self-care routines running strong without missing a beat.

Domestic Fulfillment Notice: All orders are proudly assembled, packaged, and shipped directly from our regional fulfillment operations in Florida to ensure premium quality control.

1. Processing Times

Orders are processed and packed within 5 to 7 business days (Monday through Friday, excluding federal holidays and major launch events). Once your order leaves our fulfillment center, you will receive a shipping confirmation email containing your tracking number. Please note: During high-volume windows (such as product pre-sales, holiday seasons, or special drops), processing may take up to 7 to 10 business days.

2. Shipping Rates & Delivery Estimates

We currently offer standard domestic shipping options across the United States. Shipping charges for your order will be calculated and displayed at checkout.

Standard Ground (4–6 business days from fulfillment): Calculated at Checkout
Expedited Shipping (2–3 business days from fulfillment): Calculated at Checkout

Transit times are estimates provided by our carrier partners and begin once the package has been scanned into their network.

3. Shipment Confirmation & Order Tracking

As soon as your shipping label is generated and your package is prepped, you will receive a tracking link via email. You can monitor your shipment’s progress right up to your doorstep. If you do not receive your tracking details within 7 business days of placing your order, please reach out to our support team.

4. Customs, Duties, and Taxes

Vibe Reset Body is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

5. Damages, Lost, or Stolen Packages

We take every precaution to ensure your products arrive safe and secure. However, transit issues occasionally occur:

Damaged Items: If your product arrives damaged or leaking due to transit mishandling, please take photos of the item and box immediately and email us within 48 hours of delivery. We will arrange a replacement right away.
Lost or Stolen Packages: Once a package is marked "Delivered" by the carrier, Vibe Reset Body is not responsible for stolen or misdelivered mail due to incorrect addresses entered at checkout. If tracking shows an issue or your package appears lost in transit, please contact the carrier directly or reach out to us to help file a claim.

6. Incorrect Address Disclaimer

It is the customer's responsibility to ensure that the shipping address entered at checkout is accurate. If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for covering the reshipping costs.